Unfortunately, it's been a bit of a stressful day where nothing much has gone right. We were up early to make our way over to Terminal 5 to catch our flight to Zurich. The plane was delayed and we were about an hour late taking off. So it's a good thing Zurich was our final destination and we didn't have a connection to make.
On arrival at Zurich Airport it transpired that the Hotel shuttle for the Movenpick hotel that we'd been booked into did not run between the hours of noon and 4pm. That's a heck of a long lunch break! So we had to get a taxi to the hotel.
Our problems didn't end there, as when we arrived at reception and showed them our booking from Trafalgar they insisted we had no booking and we weren't on their list of people on the Trafalgar tour. We had to contact the Trafalgar helpline and get them to talk to the hotel. Finally, after over an hour we were allowed to check in. The AC in the room doesn't work (and it's really hot here), they aren't servicing the rooms daily and our room keys stopped working by the following day even though we're here for 3 nights. All in all I'm not impressed with Movenpick and my feedback to Trafalgar will be that they should use a different hotel for their tours.
By the time we'd been allowed to check in and we'd had a shower it was early evening. So we spent a couple of hours in the hotel bar having a meal and a well earned cocktail.
I wouldn't have expected it, but smoking seems to be quite popular here in Switzerland. As well as there being a huge smoking terrace outside the hotel, there was a cigarette machine in the foyer. I haven't seen one of these in years.
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